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A plain-English guide

Massage and reflexology

Massage therapists work on the muscles and soft tissues with their hands to help you relax, ease tension and feel more comfortable in your body. Reflexologists use gentle pressure on set points on the feet, and sometimes the hands, face or ears, for deep relaxation. Aromatherapists blend plant essential oils, usually into a massage. All three are self-regulated through professional registers with training standards and codes of conduct, so finding a therapist you can trust is straightforward.

A hot stones at work
Hot stones

The different kinds of massage

What happens at a first appointment

Your first visit starts with a short chat and a health questionnaire: how you're feeling, any aches or injuries, medicines you take, and what you'd like from the session. This helps the therapist plan the treatment and check it's right for you.

For a body massage you undress to the level you're comfortable with and lie on a padded couch. Towels cover you throughout, and only the area being worked on is uncovered. You can ask for firmer or lighter pressure at any time, or stop whenever you like.

For reflexology you simply take off your shoes and socks and relax in a reclining chair or on a couch. The reflexologist works through each foot with thumb and finger pressure. Most people find it deeply calming, and plenty drift off to sleep.

At an aromatherapy appointment the therapist asks a few more questions about you before choosing and blending the oils. Afterwards many therapists suggest drinking some water and taking it easy for the rest of the day.

Find massage and reflexology therapists near you

160 massage and reflexology therapists in the Practitioner directory, each with a phone number. Pick your town:

Or by what you would like help with: relaxation and wellbeing · muscle tension and aches · stress · sleep · pain and physical symptoms

What people come for

People most often book a massage, reflexology or aromatherapy for:

Recognised in NHS guidance. NICE, which advises the NHS, includes soft tissue techniques such as massage among the options to consider for low back pain, as part of a wider package of care that includes exercise.

Alongside the rest of your care

Massage, reflexology and aromatherapy sit comfortably alongside the rest of your care. Many cancer centres and hospitals offer massage and aromatherapy to their patients. If you have symptoms that haven't been looked at yet, see your GP as well. Your therapist will ask about your health at your first visit, and will happily adapt the treatment if you are pregnant, have a health condition or take regular medicines.

How many sessions, and what it costs

Many people book a single massage when they need it; others come every few weeks to keep on top of stiffness or stress. Reflexologists often suggest a short run of weekly sessions to start, then visits as and when you like.

Prices depend on the length of the session, the type of treatment and where you are. As a guide, reflexology usually costs somewhere between about £35 and £70 for an hour. An hour's massage commonly costs around £50 to £85, with shorter sessions costing less and city-centre clinics toward the top of the range. Mobile therapists who visit your home may add a small travel charge. Practices list their prices, and many offer packages.

Professional registers

Massage, reflexology and aromatherapy in the UK are self-regulated through professional registers and bodies. Each sets training standards, has a code of conduct and offers a complaints process, and most have a public search so you can look a therapist up in moments.

A note for London. In London, premises offering massage generally need a special treatment licence from the local council, and members of qualifying professional bodies can be exempt. Your therapist will know what applies to them.

Choosing your therapist

Therapists are happy to talk about how they work. Good things to ask:

  1. Where did you train, and which qualification do you hold?
  2. Which register or professional body are you a member of?
  3. Do you have professional insurance?
  4. Which kinds of massage or treatment do you offer, and which would suit me?
  5. Do you have experience with pregnancy, sport or anything else particular to me?
  6. How long is a session, and what does it cost?

Want to look someone up? Check a practitioner's registration → every regulator and register in one place, with links to their public searches.

Thinking of training as a massage and reflexology therapist? Our guide to where and how to train is coming soon.

Common questions

What is the difference between massage and reflexology?

Massage works directly on the muscles and soft tissues of the area being treated. Reflexology uses gentle pressure on set points, mostly on the feet, and you stay clothed apart from your shoes and socks.

Do I have to undress for a massage?

Only as far as you are comfortable. You are covered with towels throughout, and Indian head massage and reflexology can be given fully clothed.

How much does a massage cost?

An hour usually costs somewhere around £50 to £85, depending on the type of massage and where you are. Shorter sessions cost less. Reflexology is usually about £35 to £70 for an hour.

How do I know a massage therapist or reflexologist is properly trained?

Look for membership of a professional register. CNHC registers massage therapists, sports massage therapists, reflexologists and aromatherapists, and is accredited by the Professional Standards Authority. The Association of Reflexologists and the Federation of Holistic Therapists are well-known professional bodies with public searches.

Can I have a massage when I am pregnant?

Many therapists offer pregnancy massage and have extra training for it. Mention your pregnancy when you book so they can plan the session around you.

What does aromatherapy involve?

An aromatherapist chooses and blends plant essential oils for you, most often used in a gentle massage. Look for a therapist on the CNHC or IFA register, both accredited by the Professional Standards Authority.