Two minutes to read. You agree to this when you book.
A calm, gentle session while you rest, fully clothed.
Some practitioners use light touch and some none at all. Andrew will explain and ask first, and you can say no at any time. You're welcome to bring someone with you, or to have your sessions online from home. You can stop at any moment just by saying so.
It isn't medical treatment and doesn't replace it. Please carry on with any care from your GP. If you're in crisis or at risk of harm, please get help today — 999, 111, your GP or Samaritans on 116 123 — rather than waiting for a session.
People respond differently and nobody can promise an outcome. Andrew will be honest with you about what's likely, and about when something isn't the right fit.
60 minutes, £59, paid on the day. You can change or cancel up to 24 hours before from the link in your confirmation; inside that, please ring. If Andrew has to cancel, anything you've paid is refunded.
If a session can't go ahead, or is cut short, because of something nobody can control, such as a power cut or the internet going down, Andrew will get in touch to arrange another time. You won't be charged for the time that was lost, and anything you've paid for it is refunded or moved to the new time.
What you tell Andrew, including the questions form, is kept private and used only to plan and provide your sessions. Your answers are stored encrypted. You can ask for them to be deleted at any time.
If you're worried about your safety, or anything happened in a session that shouldn't have, don't raise it with the practitioner: use Report a concern, which comes straight to the people who run this platform, or call the police (999 in an emergency, 101 otherwise). The Rape Crisis 24/7 support line is 0808 500 2222. For anything else — a booking, a price, a complaint about the service — talk to Andrew first, and if that doesn't sort it, contact the platform. Every practitioner here has signed our code of conduct. How we keep clients safe.