Practice software for counsellors and psychotherapists

A calm, professional website, online booking with a first chat before anyone books, a client agreement, encrypted questions forms and invoices in your practice's name. Made for counsellors in private practice in the UK.

  • £9.99 a month
  • Free for a week
  • No commission on your bookings

£100 getting started credit for adverts and stock once you are set up. No card needed to start, no contract, and you can stop whenever you like.

Made for counsellors and psychotherapists

The parts other systems leave you to sort out yourself

A calm practice room

From Steady Ground Counselling, a made-up practice you can look round.

  • A chat before anyone books

    Offer a free first chat by phone or video. If you see clients at home, turn on "chat with me first" so nobody can book a session until you have spoken to them.

  • Your client agreement, agreed online

    Your agreement and privacy notice go to each new client, and they agree to them before the first session. You see who agreed, and when.

  • Forms and logs kept properly

    Questions forms are stored encrypted. A session log and an incident log are kept the way insurers ask, and a client's data can be downloaded or deleted in one click.

  • Online and phone sessions

    Use your own Zoom, Google Meet or Teams room. Clients get a private join page, never the raw link, and you get a record of who joined and when.

  • Invoices for clients and companies

    Invoices and receipts in your practice's name, from a booking or a block of sessions, for private clients or an employer paying for them.

Everything in one place

From the first search to the invoice, one login

A session booked online lands in your diary, on the client's invoice and in your figures without you copying anything across. Here is what every member gets.

Your own website

Ten designs, your colours, logo and photos, with a page for everything you help with. Use a free address like yourname.practice.me.uk or your own domain. Privacy policy and terms are written for you.

Your own website on a Practitioner demo practice

Online booking

Clients book in person, by video or by phone, day or night, inside your own hours, breaks and days off. Confirmations, reminders and a questions form go out for you, and your diary syncs to Google, Apple and Outlook.

Online booking on a Practitioner demo practice

Payments

Clients pay by card or PayPal straight into your own account. Places in group sessions and courses are paid by card when they book, with your own refund cut-off if they cancel late. No commission on your bookings.

Stripe and PayPal, paid into your own account

Invoices and receipts

In your practice's name and numbered for your records. Made from a booking or a package in one click, emailed as a PDF with a "Pay by card" button. Cash and bank transfers can be marked as paid.

A numbered PDF in your practice's name

Gift vouchers

Sold from your site and sent as a card on the day the buyer chooses. They never expire, and they come off the price when the voucher is used to book.

Gift vouchers on a Practitioner demo practice

A shop and a library

Ten free guides with your name on are already in it. Add your own recordings and guides, or recordings from our professionally voiced library, at your own price.

A shop and a library on a Practitioner demo practice

A place in the directory

Your advert in the Practitioner directory, which lists more than 10,000 therapists across the UK, in your own town's pages. Clients searching for help near them find you there.

A place in the directory on a Practitioner demo practice

£100 getting started credit

Once your website, payments and directory entry are set up, £100 goes on your account. Spend it on adverts that put you at the top of your town's results, or on recordings and products for your shop.

£100getting started creditOn your account once your website, payments and directory entry are set up. For adverts in the directory, or recordings and products for your shop.

One price

Everything included, for less than one session a month

£9.99 a month

£4.99 a month while you are still training.

Start free for a week
  • Free for a week, with no card needed to start
  • No commission on your bookings: what clients pay for sessions is yours
  • £100 getting started credit for adverts and stock once you are set up
  • No contract and no setup fee. Stop whenever you like
  • Priced in pounds, run from the UK, with client information held in the UK

Included in the £9.99

Your advert in the UK's directory of therapists

  • 10,000+therapists listed
  • 1,492towns and cities
  • 49counties
  • 8kinds of practice

Every member has an advert in the Practitioner directory, on the pages for their own town and for the things they help with, such as "help with sleep in Leeds". Clients find you there and book on your own website, so there is no commission on your bookings. Numbers are live from the directory today.

See the directory
A member's advert in the Practitioner directory
A member's advert in the directory (a made-up demo practice)

Questions

Things counsellors and psychotherapists ask us

Is it suitable for counsellors in private practice?

Yes. It covers the business side of a private practice: your website, online booking, a client agreement, encrypted questions forms, invoices and a place in the directory. It is set up for one practitioner working for themselves.

Can I vet clients before they book?

Yes. Turn on "chat with me first" and new clients ask for a short chat instead of booking straight in. Once you have spoken, you send them the booking link.

Where is client information held?

In the UK. The sensitive answers on questions forms are encrypted, and you can download or delete a client's details in one click when they ask.

How much does Practitioner cost?

One plan with everything included: £9.99 a month, or £4.99 a month while you are still training. It is free for a week with no card needed to start, there is no contract, and there is no commission on your bookings. Once you are set up you also get £100 getting started credit for adverts and stock.

Do you take a cut of my bookings?

No. You pay the monthly price and keep what your clients pay you for sessions. Card payments go straight into your own account.

Can I use my own domain?

Yes. Keep your domain where you bought it, point it at your site, and we switch it on. Or use a free address such as yourname.practice.me.uk.

Where is my clients' information held?

In the UK. The sensitive answers on questions forms are encrypted, two-step login protects your account, and you can download or delete a client's details in one click.

Can I move from my current system?

Yes. Start the free week, set up your sessions and prices, and point your website address and booking link at your new site when you are happy. You can run both side by side until your existing bookings have finished.

See your own site this afternoon

Answer five short questions and your website, booking page and directory advert are written for you, with your own name on them. Free for a week, then £9.99 a month.

A practice room ready for a client
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